FREE LIVE Training for Business Owners with 5+ Team members

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Why Your Business Systems Aren't Working—
And Why You're Still the Bottleneck

Build the Right Systems. The Right Order.
Scale Without Chaos.

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July 27, 2026 @ 6:00 pm CST

Jenny DuFresne, PMP

Leadership & Systems Operations Expert

Jenny DuFresne is the Founder of ZebraScale and a leadership and operations expert who helps service-based business owners scale without becoming the bottleneck. With over a decade of experience in organizational development, program management, and operational strategy, Jenny and her team of experts have supported more than 4,000 leaders and teams and 400+ small business owners in building high-performing, aligned organizations. She specializes in turning founder knowledge into clear systems that drive execution, accountability, and growth.

​Jenny is a U.S. Marine Corps veteran, international bestselling author of From Empty to Overflow. She holds degrees from Harvard University and George Mason University.

If you’ve ever thought…

"Why am I still answering the same questions?"
"Why does everything still come back to me?"
"My team is good... so why am I still the bottleneck?"
"Why does growth feel harder than it should?"


You’re not alone.
And more importantly—

​You’re not the problem. -> Your business systems are.

The hidden truth:

Most businesses don't struggle because they lack hardworking people. 

They struggle because they've never built the business systems that allow teams to succeed without the owner.

Most businesses don't struggle because they lack hardworking people.

They struggle because they've never built the business systems that allow teams to succeed without the owner.

Here's What It Actually Looks Like in Your Day-to -Day...

  • Your team still depends on you.
  • Decisions pile up on your desk.
  • Delegation doesn't stick.
  • Growth slows down.
  • You spend more time managing problems than leading the business.

Without realizing it...​You've become the bottleneck.

During this FREE Live Training You'll Discover...

  • Why growing businesses hit a ceiling—even with great people
  • The Five SCALE Systems every service business needs to grow
  • ​Why building more SOPs isn't enough
  • ​How successful owners know which system to build next
  • The simple shift that helps teams execute without depending on the owner every day

An Owner: From Overwhelmed to In Control

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The Real Difference One System Can Make...

One business owner I worked with had built a successful company with a growing team, but she was still answering questions all day and involved in far too many decisions. She assumed she needed better employees or more SOPs.

The real problem wasn't her team—it was her business systems.

Once we identified the first system that was holding her back, delegation started to stick, her team became more confident, and she was finally able to spend more time leading the business instead of running it.

That's exactly what you'll begin learning in this free training.

Small Business Owner

  • 14 employees
  • Great people
  • Strong revenue

During this FREE Live Training You'll Discover...

  • Why growing businesses hit a ceiling—even with great people
  • The Five SCALE Systems every service business needs to grow
  • ​Why building more SOPs isn't enough
  • ​How successful owners know which system to build next
  • The simple shift that helps teams execute without depending on the owner every day